Important Non-Affiliation Disclaimer
IRTCSO is NOT an official Indian Railways application and has NO affiliation with Indian Railways or any government entity. The app provides information aggregated from publicly available and official railway resources for convenience only. For official updates, visit indianrail.gov.in.
Who We Are
This Privacy Policy explains how Wizmax Infosis Technologies Pvt Ltd (“we”, “us”, “our”) handles information in the IRTCSO (Unofficial) mobile application (“App”).
Scope
This policy applies to all versions of the IRTCSO App published on Google Play. It describes what data the App accesses, collects, uses, shares, and retains, and how users can contact us.
Information We Collect
By default, the App does not collect personally identifiable information such as name, phone number, email, or payment details.
Depending on your configuration, the App may process the following non-identifiable information to improve stability and quality:
- Crash and performance diagnostics (e.g., device model, OS version, anonymized error traces)
- Basic usage analytics (e.g., feature usage counts, screens visited)
Note: If you add any SDKs (e.g., Firebase Analytics/Crashlytics, AdMob), update this policy accordingly and disclose their data practices in the sections below.
App Permissions
The App is designed to function without sensitive permissions. If a permission is requested in future updates, it will be used strictly for the described purpose and will be optional wherever possible.
How We Use Information
- To operate, maintain, and improve App features and stability
- To diagnose and resolve crashes or performance issues
- To understand general feature usage and prioritize improvements
Data Sharing
- We do not sell user data.
- We do not share user data with Indian Railways or any government entity.
- If third-party services (e.g., analytics/crash reporting) are used, they may process limited technical data on our behalf under their privacy terms.
Third-Party Services & SDKs
If enabled in the App, these providers may process limited technical/usage data. Review and update this list to match your build:
- Firebase Analytics / Crashlytics – app diagnostics & aggregated analytics
- Google Play Services – basic services required by Android ecosystem
Replace or add any SDKs you actually use. Link their policies if required by your jurisdiction.
Data Retention
Technical diagnostics and aggregated analytics, if collected, are retained only as long as necessary for troubleshooting and improving the App, after which they are deleted or anonymized.
Security
We implement reasonable administrative, technical, and organizational measures to protect information processed by the App. However, no method of transmission or storage is 100% secure.
Children’s Privacy
The App is intended for general audiences and does not knowingly collect personal data from children. If you believe a child has provided data, please contact us to request deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes. Material changes will be highlighted on this page.
Contact Us
For any privacy questions or requests, contact:
Wizmax Infosis Technologies Pvt Ltd
Email: [email protected]
Website: https://irtcso.wizmaxinfosis.com/
Official Railway Resources
For authoritative information, please refer to: